Learning and development are critical to the success of every organisation, regardless of its size or industry. In most organisations, training used to be considered a ‘nice to have,’ but nowadays, firms recognise that, in order to stay competitive and sustainable, continual training is essential in supporting the business’s needs.
With increased demand from executives to keep operating expenses low while still focusing on learning and development, companies are increasingly opting to outsource their training and development. In 2018, the worldwide outsourcing market was worth $95.2 billion, according to ISG Research. 1 According to a recent Deloitte global outsourcing study of more than 500 executives from major companies, outsourcing is addressing business and IT concerns by using emerging technologies to deliver innovation, speed to market, improved user experience, and increased performance. 2 It’s obvious that outsourcing non-core business tasks is commonplace, therefore it stands to reason that outsourcing your company’s learning functions should be no different.
Why do businesses outsource training instead of developing in-house programmes?
Here are some of the reasons why companies are outsourcing their learning and development:
Businesses, like most businesses, are made up of various departments, each with its own set of skills and responsibilities. The same may be said about their educational requirements. The marketing department may require training on social media strategy, customer engagement, SEO, or the usage of a new marketing automation tool, whereas the IT department may want refresher training on the newest cybersecurity risks and best practises. Given how specialised, complicated, and diverse each of these training subjects is, it’s doubtful that a company will have the in-house knowledge to properly implement training programmes for each department and skill set.
We frequently enlist the help of internal IT specialists to provide training. They were not, however, employed as training specialists. Employees have access to expertise that they would not normally find within their organisation by expanding the talent pool to include outsourced technical specialists who have invested in training skills.
When a corporation is contemplating a company-wide upgrade or switch to new technology and has a large geographical footprint, customising training to fit role-specific functions might be difficult. Without needing to hire extra workers, outsourcing training allows to successfully facilitate this training surge.
Outsourcing training for one-time learning and development (L&D) projects or temporary training events is frequently less disruptive than diverting a team’s attention away from their primary responsibilities. When you outsource L&D, you may keep your company’s deliverables while still getting training.
Quality and cost are two advantages of outsourcing training for an L&D team. Outsourcing the skills and services required throughout the training time allows teams to have access to a subject matter expert without having to commit to a large pay.
When a project has a tight timeline and training content must be generated quickly, outsourcing training content may be the best option. The majority of training providers can effectively develop training content and can help you roll out the training according to your timetable.
Why is outsourcing proving to be beneficial to business training?
According to a recent study, one out of every three businesses outsources their complete learning management system (LMS).
9 The following are some of the reasons behind this:
There are less challenges.
10 In-house learning programmes are notorious for having their own set of problems, which result in delays, time waste, and inefficiency. Outsourcing training allows you to take use of the provider’s resources and skills to provide information in the most efficient and effective manner possible. This allows employees to focus on what they do best, resulting in more productive teams, more efficient learning, and increased value for key stakeholders.
Cost savings should be reinvested.
11 Outsourcing training saves time, and time is money in business. The time formerly spent on costly in-house training programmes may now be put to better use elsewhere in the company.
Contracts that are adaptable.
12 By its very nature, outsourcing is flexible, allowing enterprises to leave a contract or amend the terms without incurring debilitating penalties if they are unhappy with the service delivery or results.
Outsourced training and employee development software.
Outsourced training may be done in a variety of ways to assist teams improve their performance.
Even though the course material is available online, having an outsourced facilitator provide training in a classroom offers advantages.
14 Learners in a classroom have the advantage of being able to ask questions and receive rapid responses. During and after the course, they can network with one another. Employees may get the information whenever they need it because it is available online. More than that, they are removed from their daily obligations and are able to concentrate on their studies.
Employees may access training materials from anywhere and on any internet-enabled device using web-based training. The advantage is that there are a variety of broad-spectrum and specialised courses accessible, allowing employees to expand their skill set while being guided by a worldwide expert. Employees save money on travel and venue fees since these courses are delivered via correspondence, and they are excellent for launching self-directed learning.
When it comes to training, a mixed approach to learning is a respect to the reality that one size seldom fits all. Blended learning refers to the employment of more than one training approach to teach a certain subject. Here’s why this is advantageous:
Blended learning, according to researchers at the University of Iowa, can help students improve their grades, especially those who are struggling.
16 “More than 95 percent of students enrolled in the mixed course portion obtained course grades [of] C- or above, compared to 82 percent in the big lecture parts and 81 percent in the online sections,” said Jennifer Rogers, the study’s lead author. In addition, the dropout rate was reduced, and fewer students experienced end-of-semester worry.
The University of Tennessee Department of Education recently conducted a blended learning pilot, and the overall findings revealed a significant correlation between the blended learning pilot and improved exam scores.
Employees being pulled from their main activities to attend training is one of the major hidden expenses of training, which is why e-learning adds significant value by lowering the amount of time someone has to be away from work to be trained:
Furthermore, the digital revolution has allowed online learning, which implies that material can be accessed, consumed, debated, and shared by anyone, in any location.
19 Online learning also allows you to access the instruction an infinite number of times, unlike classroom-based learning. Another significant advantage of e-learning is that information can be updated and transmitted very instantly, ensuring that you have access to the most up-to-date training materials.
When it comes to determining how to outsource your company’s training and development, there are a variety of options available, ranging from classroom to online to a hybrid approach. The advantages of outsourcing, on the other hand, demonstrate that looking outside your firm to fulfil your learning and development needs is the best way. As a result, your company will be able to afford to keep up with technological, tactical, and innovative advancements.